FREQUENTLY Asked questions
GENERAL
WHAT DOES ONLINEDJ© OFFER MY BUSINESS?
-An innovative and flexible system that offers you a variety of options
to reach your guests musically and advertising-wise.
WHAT IS THE ONLINEDJ© CREATIVE CORE?
The CREATIVE CORE is our cloud-based creative “BRAIN” that provides you with
all content (DJ LIVE STREAM, CURATED PLAYLISTS, DJ MIXTAPE,
JINGLES, 24/7 WEBRADIO) using specially developed software.
WHY SHOULD I CHOOSE ONLINEDJ© FOR THE SYSTEM?
-Because you can offer your guests the music they really want to hear
-Because you now have a varied music program available both LIVE and via playlists
. From now on it is no longer necessary to play the same playlists every day.
WHY DOES ONLINEDJ© INCREASE MY SALES?
-We have built functions into our system that
convey your advertising messages to your guests visually and via audio playback.
– When, where and how often you want.
-We provide you with an incredibly extensive music repertoire and
constantly update it. This not only creates a positive atmosphere for your guests but also for the staff!
-Your guests can have a say in the music program themselves or
participate interactively in our LIVE broadcasts – this means the guest feels personally looked after and
entertained. This increases consumption/guests. At the same time, he also becomes
aware of your advertising messages.
DO I NEED A NEW COMPUTER TO USE ONLINEDJ©?
No, you can receive onlineDJ© on any PC/MAC/TABLET.
HOW MANY SONGS ARE AVAILABLE TO ME?
-We provide you with 100 MIO songs that you can legally play in your company.
DO I HAVE TO DO ANYTHING TO HAVE THE LATEST SONGS IN MY PLAYLISTS EVERY DAY?
-No – Thanks to our constant online updates, you always have the latest content
automatically uploaded to your system – there is something new to discover almost every day.
HOW CAN I HOLD A PROMOTIONAL EVENT WITH ONLINEDJ© AND WHAT BENEFITS DO I HAVE?
-We plan with you – individually according to your wishes. We provide the DJ and our
camera team. After the event, benefit from our
promotional video produced for you, which we will import into your onlineDJ© system to
present to your guests. Think of it as a kind of IMAGE film with DJ. We would be happy to produce short videos from the
event recordings, optimized for your use on all social
media channels. Contact us and we will visit you personally.
I ALSO NEED TECHNICAL SUPPORT (SOUND/LIGHT/PC) - CAN ONLINEDJ© SUPPORT ME WITH THIS?
-Yes, our technology and service team is available to assist you with all installations.
We are BOSE Professional Partners and our experienced technicians install for you individually
and to a high quality.
GASTRO/HOTEL - WEB RADIO 24/7
HOW DO I RECEIVE THE GASTRO/HOTEL - WEB RADIO 24/7?
-Directly under the LIVE STREAMS MENU ITEM you can access the WEB RADIO.
Was ist der Untersch WHAT IS THE DIFFERENCE TO CURATED PLAYLISTS?ied zu CURATED PLAYLISTS?
The Gastro Web Radio is a varied
music program put together by us with several channels to choose from. You can
switch between channels, but you cannot influence the music selection.
CURATED PLAYLISTS
WHAT ARE CURATED PLAYLISTS?
-Playlists tailored to your business by our CURATORS to precisely match your and your guests’ musical tastes.
WHAT CRITERIA ARE USED TO CREATE MY PLAYLISTS?
-After our initial conversation, we were able to get to know your company better thanks to your information
and put together the playlists. After a few weeks, we know in detail
what your guests want to hear, thanks to our online music request service where guests
can share their personal wishes with us.
CAN I HELP CREATE THE CURATED PLAYLISTS?
-This is even desirable in order to match the musical style as accurately as possible right from the start.
OFFLINE DJ MIXTAPE
WHAT IS THE OFFLINE DJ MIX?
We record the DJ’s 90-minute performance with your advertising and upload
the video to your onlineDJ© system so that you can present it to your guests. A
professional change from DJ LIVE STREAM or PLAYLIST. We would also be happy to accommodate you at
your company – please contact us.
CAN I HAVE A SAY IN THE CONTENT OF THE OFFLINE DJ MIXTAPE?
-Of course, we produce according to your specifications.
HOW LONG ARE MY OFFLINE DJ MIXTAPES AVAILABLE IN THE ONLINEDJ© SYSTEM?
As long as you have an active subscription.
WHAT IS THE DIFFERENCE BETWEEN OFFLINE DJ MIXTAPE AND VIDEOPLAYER?
The OFFLINE DJ MIXTAPE is a produced VIDEO that
is played back in the VIDEOPLAYER.
MULTIZONE
WHAT IS MULTIROOM CONTROL / MULTIZONE?
Enjoy the advantage
of playing different music/videos/jingles etc. in several areas of your business. – Each of your areas is individual – from now on you can supply these
areas with individual media.
DO I NEED SEVERAL PCS TO USE MULTIZONE/MULTI-ROOM CONTROL?
-Yes, 1 device is required per zone. (PC, MAC, TABLET, SMARTPHONE)
Subscriptions
CAN I TEST THE ONLINEDJ© SYSTEM FOR FREE?
Yes, almost all of our packages come with a free, 7-day trial period.
CAN I USE ONLINEDJ© WITHOUT A SUBSCRIPTION/BINDING?
-Yes, you can, for example, book 1x DJ LIVE stream without commitment. Almost all of our
packages can be booked monthly, semi-annually or annually.
HOW LONG DOES IT TAKE FROM THE START OF MY SUBSCRIPTION UNTIL I CAN USE THE ONLINEDJ© SYSTEM?
-Just a few seconds. After completing a successful test phase or subscription,
you can start immediately.
CAN I MANAGE MY CURRENT SUBSCRIPTION?
-Yes, our customer dashboard is available to you on the SUBSCRIPTION PAGE – http://onlinedj.djsoundaustria.com/subscription .
DJ LIVE STREAM
HOW CAN MY GUESTS REQUEST SONGS AND WRITE MESSAGES TO THE DJ?
-Directly via the web browser on their smartphones or via our onlineDJ© APP for Android
and Apple.
IS THE DJ LIVE - STREAM ALWAYS LIVE?
Yes, the DJ LIVE – STREAM is always a 100% LIVE broadcast from our studios
WHICH LIVE STREAM CHANNELS DOES ONLINEDJ© OFFER?
We currently offer 3 live stream channels:
1-THE GOOD MOOD PARTY ALLROUNDER – here we play across the board, the stream
is sure to have something for everyone.
2-COOL COCKTAILBAR – Your guests enjoy serious, not too intrusive sound. A mix
of modern and classic vocal/instrumental and deep house, mixed with sounds of
JAZZ and lounge.
3-MODERN APRÉS SKI – How to know an atmospheric Aprés SKI party – the latest Aprés
Ski and Ballermann hits mixed with charts and the greatest atmospheric hits.
Adapted moderation of each stream is of course included.
CAN I SWITCH BETWEEN THE LIVE STREAM CHANNELS?
Yes, if you have one of our live stream subscriptions, it is in principle possible to switch between Steam, as long as they are online at the same time at the desired time.
HOW MANY LOCATIONS ARE WATCHING A LIVE STREAM AT THE SAME TIME?
-Maximum 50 per show. If this number of viewers was exceeded,
we hosted an additional stream.
JINGLES
WHAT EXACTLY CAN I IMAGINE BY A JINGLE?
-A short, spoken advertising message that is displayed over the music once or with adjustable repetitions while the playlist, web radio, or offline DJ mix is playing
HOW DOES ORDERING NEW JINGLES WORK?
-Via our online order form – you can find this at http://onlinedj.djsoundaustria.com/subscription
HOW LONG DOES IT TAKE TO PRODUCE MY JINGLES?
-A maximum of 3 working days from receipt of order. If you wish, you can also use our 1-day service
HOW DO I GET THE JINGLES DELIVERED TO MY ONLINEDJ© SYSTEM?
-This happens automatically – you don’t need to do anything else.
STORES & TRADE
CAN I RECEIVE EXCLUSIVE (ONLY FOR MY LOCATIONS) LIVE STREAMS FOR SEVERAL OF MY STORES
-Yes, ideal for businesses with multiple branches that want their own music and advertising channel
. Here, all channel content, location, branding, etc. can
be designed 100% individually and according to your specifications.
CAN I ALSO RECEIVE THE DJ LIVE STREAM IN MY STORE?
Yes, you need a live stream subscription or the one-off DJ LIVE STREAM.
You can find these options at http://onlinedj.djsoundaustria.com/subscription
WHAT CRITERIA ARE USED TO CREATE PLAYLISTS FOR MY STORE?
-After our initial conversation, we were able to get to know your company better thanks to your information
and put together the playlists. Of course, we constantly update the playlists
and communicate regularly to meet your new requirements.
HOW OFTEN ARE THE PLAYLISTS UPDATED?
-Several times a week.
LEGAL
WHY IS IT FORBIDDEN TO USE OTHER STREAMING SERVICE PROVIDERS SUCH AS SPOTIFY, TIDAL, YOUTUBE ETC. IN MY COMPANY?
Because said streaming service providers only provide licenses for private and personal use. You are not authorized
to stream music via these providers in your establishment for your guests.
DO I NEED AN AKM LICENSE (AUSTRIA) OR GEMA LICENSE (GERMANY) TO USE THE ONLINEDJ© SYSTEM?
-Yes, licenses are required, we will be happy to advise you personally.
-No, if you would like to use our system exclusively with LICENSE-FREE MUSIC –
please contact us.